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Returns & Exchanges
At Belaniva, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
1
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in unworn, sellable condition.
3
Ship It Back
Affix the prepaid shipping label provided in the portal to your parcel and drop it off at any authorized courier location.
4
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5 to 7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing